- Reference number
- RFT 02 2026_2027
- Issuing entity
- Film and Publication Board
- Region
- National
- Category
- Mobile App
- Closing date
- 2026-12-02
Official procurement source and tender documents
The FPB intends to modernise these services by migrating the existing Hotline and Complaints portals to Microsoft Power Pages, developing a Mobile Hotline Application, and implementing Microsoft Copilot Studio to provide AI-powered assistants for both the public and FPB employees. The successful bidder will provide Microsoft Power Platform licensing for thirty-six (36) months, implement the solution, migrate existing functionality, integrate with FPB systems, and transfer knowledge to FPB developers.
4.6 Development of Mobile Applications The mobile applications shall provide the same core functionality as the Microsoft Power Pages portals, including user registration where applicable, submission of reports and complaints, document and media uploads, case tracking, push notifications, access to regulatory information, AI chatbot functionality, and integration with Halo ITSM through the Power Platform. 4.7 Development of an AI-Powered Public Chatbot Develop and implement an AI-powered public chatbot using Microsoft Copilot Studio to provide first-line digital assistance across the FPB website, Public Digital Engagement Portal, Hotline Portal, Complaints Portal, mobile applications, and WhatsApp. The chatbot shall provide regulatory information, answer frequently asked questions, guide users through reporting and complaints processes, assist with navigation of FPB digital services, and escalate enquiries to designated FPB officials where appropriate.